Frequently Asked Questions
Ordering & Process
Select your product, customize options, upload artwork, and proceed to checkout with prepaid payment. You’ll receive an order
confirmation with details.
Orders can only be cancelled before artwork approval and production. Once in production, cancellations are not possible.
Yes, but only before proof approval. Once approved, production begins and changes cannot be made.
Yes, you can order graphics only for your existing frames—no need to repurchase hardware.
Artwork & Design
Upload via your order page or email to our design team at design@exibu.co.in. Formats: AI, PDF, EPS, PNG (300 dpi).
Each product page has artwork templates with dimensions, bleed, and safe zones.
Yes, our in-house design team can create professional artwork for you (design fees apply).
Products & Printing
We use eco-friendly, high-resolution digital printing for vibrant, durable graphics.
Yes, our modular displays are lightweight, foldable, and portable.
Yes, designed for easy transport and self-assembly.
Yes, most come in flight-friendly carry cases suitable for check-in or cabin (depending on size).
Yes, hardware is fully reusable, and prints can be replaced anytime.
Order new graphics, and simply mount them on your existing frames.
Installation
Each order includes a step-by-step manual.
- Yes, our modular displays are lightweight, foldable, and portable.
- Video tutorials are available online.
- Professional installation support can be arranged for large projects.
Delivery & Timelines
Production + delivery takes 5–10 business days. Expedited options available.
Guarantee & Warranty
Yes, all products are backed by a quality guarantee against manufacturing defects.
Yes, we offer a 6-month warranty on hardware (frames, connectors, structures). Graphics are not covered as longevity depends on
handling.